What to Do If Your Rental Car Breaks Down in the Black Sea Region
The Black Sea coast is an increasingly popular destination for international tourists. Trabzon, Uzungöl, Sümela — exploring these places in a rental car is wonderful, but a breakdown can create unexpected stress. There is no need to panic; if you know the right steps, everything can be sorted out quickly.
1. Safety First
Pull the car to the right side of the road and switch on your hazard lights. On mountain roads or around bends, do not walk behind the vehicle — other drivers may not see you. Wait inside the car or on a safe verge.
2. Call the Rental Company First
Every car rental agreement includes an emergency assistance number. Call this first — the company will start its own process and guide you. This step is also important to understand what your insurance covers.
3. Call a Local Tow Service
If the rental company's assistance is delayed or they cannot guide you effectively, you can contact a local tow service. Trabzon Oto Kurtarma (0537 495 18 61) can communicate in English and Arabic. Sharing your location via WhatsApp eliminates the language barrier entirely.
Tips for the Language Barrier
- Download Google Translate — the camera feature can translate Turkish road signs in real time.
- WhatsApp text messages are far easier to translate than voice calls.
- Share your location directly as a pin — no description needed.
Payment Expectations
Most local tow companies in Turkey expect cash payment from foreign visitors. If a card option is available, ask in advance. At Trabzon Oto Kurtarma we practise transparent pricing; we give an estimated figure over the phone before we arrive.
How We Handle Foreign Visitors
In 20 years we have assisted many international guests — drivers from the Arab world, Central Asia, Europe, and beyond. We welcome you the way we would want to be welcomed in your country. When you call Trabzon Oto Kurtarma (0537 495 18 61), let us know you are a foreign visitor and we will connect you with the right team member.